Privacy Policy

Effective date: September 16, 2025

Shepler’s Window Washing LLC (“Shepler’s,” “we,” “us,” or “our”) respects your privacy. This policy explains what we collect, how we use it, and the choices you have. We operate in Northeast Florida and primarily serve local homeowners.

Information we collect

You provide to us

  • Contact details (name, email, phone), service address, and notes when you request a quote or book.

  • Messages you send us (text, email, phone calls), and your responses to our messages.

  • Photos or videos you choose to share for quoting.

Collected automatically

  • Basic usage data (pages viewed, device/browser type, general location) via cookies/pixels (e.g., Google Analytics, Meta/Facebook Pixel).

  • Interactions with our site (e.g., when you click “Get a Free Quote”).

From service providers

  • Scheduling/quoting and payment status through our providers (e.g., Jobber). We do not store full payment card numbers.

How we use information

  • Provide quotes, schedule and complete services, and communicate about your job.

  • Improve our website, services, and customer experience.

  • Run basic analytics and advertising (e.g., measure ad performance and site traffic).

  • Maintain records, comply with law, and protect our rights and customers.

Sharing information

We share information only with vendors who help run our business, such as:

  • Website/hosting: Squarespace

  • Scheduling & quoting: Jobber

  • Analytics & advertising: Google Analytics, Meta (Facebook)

  • Email & messaging: (e.g., Squarespace Email Campaigns or our email/SMS provider)

These companies process data on our behalf under their own privacy terms. We do not sell your personal information.

Cookies & similar technologies

We use cookies/pixels to keep the site working, analyze traffic, and measure ads. You can manage cookies through our banner and your browser settings. Blocking some cookies may limit site features.

Advertising & “Do Not Sell or Share”

We don’t sell personal information. We may “share” it for cross-context behavioral advertising (for example, using the Meta Pixel).
Opt-out: Use the cookie banner controls on our site or contact us using the details below. If your browser sends a Global Privacy Control (GPC) signal, we treat it as a request to opt-out of targeted advertising.

Email, calls, and texts

If you give us your contact info, we may contact you about quotes, scheduling, or service. Marketing emails/texts are optional — you can unsubscribe from emails at any time and reply STOP to opt out of texts.

Your rights

Depending on your location (for example, California, Colorado, Virginia, EU/UK), you may have the right to access, correct, delete, or limit use of your information. To make a request, contact us using the information below. We will verify and respond as required by law.

Data retention

We keep personal information only as long as needed for services, business records, or legal obligations, then delete or de-identify it.

Children’s privacy

Our services are intended for adults. We don’t knowingly collect personal information from children under 13.

Security

We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure, but we work to protect your information.

Changes to this policy

We may update this policy from time to time. The “Effective date” above will be updated when changes are made.

Contact us

Shepler’s Window Washing LLC
Phone: (904) 219-1856
Email: sheplerswindows@gmail.com